Free foreverRepair requests, clients and cars — no limits

The workshop system that already knows every car

We’ve worked a lot with car repair shops and auto services. That experience became a ready vehicle database and a full catalogue of repair work with labour times — so a quote takes seconds, not phone calls.

Start for free See prices

Quote ready in 20 secVW Golf · brake pads + discs

Contract signedPick-up deadline: Fri 18:00

Built for

Car repair shops
Tyre services
Body & paint shops
Diagnostics
Car electricians
Oil change
AC service
Glass repair
LPG installation
Gearbox specialists
Suspension & brakes
Van & LCV service
EV & hybrid service
Detailing
Car washes

Our main advantage

A huge database of cars, engines and generations

We prepared a vehicle database built for the European fleet — from mass-market cars to premium brands, vans and older generations that workshops see every day.

58 makes, 343 models, 1,038 engines

Mass-market, premium and luxury brands with real engine specs.

Vans and LCVs included

Transporter, Crafter, Trafic, Master, Vivaro, Transit and more.

Older generations too

Golf Mk4, Passat B5, Astra G, E46 — the cars that actually come in.

Make → model → year → engine

A quick cascade picker; segment pricing applies automatically.

A huge database of cars, engines and generations

Services & labour times

Hundreds of services with labour times — already inside

No need to add hundreds or thousands of services by hand. Our catalogue already contains the work, the labour hours and the logic to calculate the price.

A full catalogue of repair work

316 services in 18 categories, in Polish and English.

Labour hours and average hourly rate

Each service has standard labour time; you set your rate.

Price calculated automatically

Labour hours × your rate × car segment — no calculator needed.

Open, choose, enter VIN — done

Your manager creates a priced request in under a minute.

Hundreds of services with labour times — already inside

316 ready services

18 categories and 65 subcategories — from oil change to gearbox repair.

Your hourly rate, your prices

Set your rate once — every price updates. Premium cars get a segment multiplier.

Three clicks to a quote

Open a request, choose the car and services, enter the VIN — the price is ready.

AI agent

The AI agent takes requests by phone and chat

It asks for everything a service advisor would: VIN, make, year, engine and what’s wrong. Then it picks the right services, calculates the price and creates the request.

Asks the right questions

VIN or plate, make, model, year, engine and the symptoms.

Understands which work is needed

Turns “brakes are squeaking” into concrete services from the catalogue.

Quotes the price and books a slot

Ready price and a free slot in your calendar — on the call or in chat.

Knows when to say “after inspection”

For work that needs a look first, it books a diagnosis instead of guessing.

The AI agent takes requests by phone and chat

Unique feature

An automatic contract when the car is dropped off

When a client leaves the car, Twinlix generates an agreement. The client signs it, confirms the drop-off time and accepts your rules — including the pick-up deadline and storage fees.

Signed on drop-off

The client signs digitally on a tablet or phone — time stamped automatically.

Agreed repair and pick-up deadline

Both sides know exactly when the car must be collected.

Storage fee for every overdue day

If the car isn’t picked up, a daily fee is added automatically.

No more cars blocking your lifts

Clear rules mean fewer abandoned cars and fewer arguments.

An automatic contract when the car is dropped off

Intake forms

Convenient forms for receiving the car

Record the car’s condition in minutes: damage, inspection results, mileage, fuel and photos — all attached to the request and the client card.

Damage marked on a diagram

Scratches, dents and chips pinned to the exact spot.

Inspection checklist

Lights, tyres, fluids, dashboard warnings — nothing forgotten.

Photos, mileage and fuel level

Taken on the phone and saved with the visit.

Fewer disputes with clients

Everything recorded and signed at drop-off.

Damage map

Tap on the car diagram to mark scratches, dents and cracks.

Inspection checklist

Standard checks done the same way by every mechanic.

Photos attached to the request

Every photo is stored with the car and the visit — proof for you and the client.

Pricing

Packages for car service stations

Take repair requests and book clients without phone calls. Need more than a calendar and request management? Upgrade to a paid package and get an AI assistant that answers clients, estimates costs and fills your lifts — while you focus on the cars.

Using the CRM system, taking and processing orders is free forever, with no limits on the number of clients, services and orders!

Free

Everything you need to start taking repair requests online. Free forever.

€0/ forever

No credit card required

Start for free

Take and manage repair and service requests with no limits on clients or services
100 chatbot messages per month¹
Knowledge base of up to 100,000 characters³
Unlimited services
1 social network — Instagram or Facebook: the bot answers clients and takes requests

This package is free for life — we will never charge you for it.

Starter

Your own website and a chatbot that takes requests and estimates costs 24/7.

€69/ month

(€690 / year with annual subscription)

Choose package

Workshop website: services, prices, photos of your work and online booking²
4,500 chatbot messages per month — on your website, in chat and on social media: takes requests, estimates the cost of the work and books free slots¹
Knowledge base of up to 1,000,000 characters³
2 social networks, e.g. Facebook and Instagram
Free website hosting
2 hours of support per month: we update your site, add information, photos or a new page

Professional

For large workshops and chains with a steady flow of clients.

€139/ month

(€1,390 / year with annual subscription)

Choose package

Everything in Starter, plus:
Professional website with a unique design instead of a template²
15,000 chatbot messages per month¹
Knowledge base of up to 10,000,000 characters³
5 hours of specialist work per month: design changes, price list updates, new services and pages, photo and video uploads
WhatsApp: up to 750 messages per month — visit and service reminders, seasonal tyre change reminders, "your car is ready" messages and post-repair feedback

Compare packages

	Free	Starter	Professional
Price per month	€0	€69	€139
Requests, clients and services	Unlimited	Unlimited	Unlimited
Chatbot messages per month¹	100	4,500	15,000
Knowledge base (characters)³	100,000	1,000,000	10,000,000
Social networks	1	2	3
Workshop website²		Template-based	Unique design
Website hosting
Specialist work		2 h / month	5 h / month
WhatsApp: reminders, feedback, campaigns			up to 750 messages / month

¹ On average, one client receives 5 to 10 bot messages per conversation. So 100 messages cover roughly 10–20 clients, 4,500 cover 450–900 and 15,000 cover 1,500–3,000.

² Starter: we build a simple page for you — you either accept it or decline it. Professional: the design can be changed — you discuss it with a designer, tell them what you like and get several versions with revisions.

³ The knowledge base is the amount of documents you can upload for the bot to answer your clients from. One A4 page is about 1,800–2,000 characters.

The website is yours as long as your subscription is active. If payments stop, the site is removed from the service.

Need something different?Running a chain of salons or have special requirements? Tell us about them and we'll put together a custom package.

Good to know

FAQs

We don’t want to leave you guessing. Here are clear answers to the most common questions.

Is the CRM really free forever?

Yes. Taking and processing bookings and orders, the CRM, services and clients are free forever, with no limits. You only pay if you want your own website, more chatbot messages or help from our specialists.

What is the knowledge base limit?

It is the total volume of documents and website pages you can upload for the bot to answer your clients from. One A4 page is about 1,800–2,000 characters.

What are chatbot messages?

The monthly number of bot messages. On average one client receives 5–10 bot messages per conversation.

How can I save on my subscription?

Pay yearly — an annual subscription costs about 17% less than 12 monthly payments.

Can I change or cancel my package?

Yes. You can upgrade, downgrade or go back to the free plan at any time.

What support is included?

Starter includes 2 hours of support per month, Professional includes 5 hours of specialist work per month.

Move your workshop to Twinlix today

The car database and service catalogue are ready on day one. Requests and CRM are free forever.

Start for free Talk to our sales team