Teach Your Assistant in Seconds
Don't waste time building complex dialogue trees. Simply upload your PDFs, Excel spreadsheets, PowerPoint presentations, or Word documents straight into your Knowledge Base. Your AI instantly absorbs your price lists and service details, transforming into an expert representative for your brand.
Earn More Doing What You Love, Not Chasing Chats
Statistics show that 90% of businesses achieve their highest sales growth simply by responding to customer enquiries instantly. Every minute a prospect waits on Instagram is a lost opportunity. With your Twinlix AI assistant, you guarantee a zero-second response time, 24/7. This frees you up to focus entirely on your true passion—delivering your core services or scaling your brand—while your digital clone effortlessly handles routine questions and drives conversions in the background.
Capture Details & Take Control Anytime
While the AI smartly handles routine enquiries in over 40 native languages, it also gathers essential client contact details. You can review full chat histories on your intuitive Dashboard, export the data to your CRM, and instantly step in to take over the conversation whenever a human touch is needed.
FeaturesTwinlix Core Capabilities
Magic Setup in Minutes (No-Code/No-Flow)
Forget about drawing complex logic diagrams. Setting up your agent is as simple as having a conversation. Just upload documents or links and say: "We moved to 5 Main St., remember that,"—and it's updated instantly. This is our primary edge over the competition.
Broad Range of Supported Documents Formats
Feed your assistant with whatever information you already have. You can easily upload Word documents, Excel spreadsheets, PDFs, PowerPoint presentations, or simply paste a link to your website. Very soon, you'll also be able to upload photos (such as restaurant menus) and video files for even deeper AI training.
Extensive Behaviour Customisation
You have complete control over your chatbot's identity and persona. You can easily adjust its tone of voice, dictate exactly how it speaks to your clients, and set bespoke opening greetings and sign-off messages for when the chat ends.
Perfect Answers to Repetitive Questions
You can add specific answers to standard starter questions right from the beginning. Furthermore, if you ever want to adjust how the AI handles a particular query, you can change it immediately. The system learns your preferences, ensuring it always replies exactly the way you want it to.
Secure Team Access (No Password Sharing)
You no longer need to hand out your sensitive Instagram account passwords to your employees. Instead, simply give your staff access to the Twinlix platform, where they can safely view full chat histories and reply to client messages directly from the dashboard.
Smart Lead Capture & Seamless Export
Your AI assistant goes beyond simply answering questions—it actively collects vital customer details during the conversation, such as their name, email address, and phone number. You can effortlessly export this captured data into a convenient format, allowing you to quickly import these warm leads straight into your existing CRM system or synchronise them with your calendar for perfectly organised bookings.
